Which currency am I charged in?
Indian rupees (INR). Prices are set in US dollars and shown in rupees at today's exchange rate; the checkout shows the exact rupee amount, including any applicable taxes, before you pay.
How do I pay?
Through our secure payment gateway: debit or credit card, UPI, net banking or a wallet. Card details are handled by the gateway, never stored by Ten12 Mentors.
When do I get access?
As soon as the payment is confirmed, usually within a minute and always within 24 hours. We open your account (or add the plan to your existing one) and email you. See shipping & delivery.
Does my plan renew automatically?
No. Every plan is a one-time payment for 1 month or 12 months. We email a reminder before it ends; nothing is charged unless you pay again. See the cancellation policy.
Are MacroIQ alerts on Telegram included?
Yes, in Pro. After every MacroIQ refresh (about every 3 hours) a private Telegram channel gets the score for every market, any bias changes and the top setup. You get a one-time invite link after paying, and in My account. It is market context for learning, not buy or sell signals, and access ends with your plan.
Can I get a refund?
Access is digital and starts at once, so payments are not refundable once access is given, except for a duplicate charge or access we could not deliver. See the refund policy.
Is this investment advice or a tips service?
No. Ten12 Mentors is educational software: market intelligence, risk tools, simulated trading and courses. We do not give buy or sell recommendations, manage money, hold funds or act as a broker, and we are not registered with SEBI as an investment adviser or research analyst.
Do you have a coupon?
Yes: the launch code LAUNCH25 takes 25% off Pro, monthly or yearly. Enter it at checkout.